Current Postion open:  Customer Service Representative, office position

Hours:  Monday-Friday 9a.m.-6p.m.
Pay:  Starting $9.00, raise after 90 day probationary period available, mileage/time reimbursement
Duties:answering phones and transferring calls, printing and assembling bulk mail, vehicle required for errands(bank drops, etc.), preparing technician paperwork, logging paperwork, printing forms, making booklets, using folding machine, using paper cutter, use of microsoft word, publisher, carpet cleaning software (experience helpful), ordering supplies, customer calls according to scripts provided, other miscellaneous duties as assigned
Requirements: Clear, friendly, professional phone voice; dependability and timliness is vital; hustle; able to lift 50 lbs; basic computer skills; typing skills; organized; clean, professional appearance; able to work alone; acceptable background check; ability to follow instructions
How to Apply:  complete online application below
 
Employment Application

Employment Application

What abilities do you currently possess that you can offer this team? (Examples: I am hard working, I always show up to work on time, I am a team player, I am willing to learn, etc.)
What expectations do you have of Carpet Care Consultants?
What are some of the challenges you've had to overcome in other places of employment? (Examples: learning to operate new equipment, beat time deadlines, deal with client complaints, etc.)
What steps did you take to overcome these challenges, or deal with them?
What goals do you have for yourself as a result of being a part of a team such as this?
How did you hear about Carpet Care Consultants?

 

List your Education with name of school, years you attended, if you graduated, etc. (if none, write in "none")

Grammar School
High School
College
Trade school, etc.
Any special training or skills?

Former Employer #1

Supervisor Name, Title, Phone Number
Description of work
Reason for leaving

Former Employer #2 (if 5 years not already covered)

Supervisor Name, Title, Phone Number
Description of work:
Reason for leaving

Former Employer #3 (if 5 years not already covered). Enter all info as requested above for previous employment

This Section for Customer Service Reps Only (others can drop to References)

Indicate experience with computer applications, printing, bulk mail, multi-line phones, folding machines, buil mail preparation

Personal Reference #1 (can't be related to you and must have known for at least one year):

Personal Reference #2 (can't be related to you and must have known for at least one year):

Personal Reference #3 (can't be related to you and must have known for at least one year):

Service Record

   

 

   

If yes, please explain (will not necessarily exclude you from consideration)

     

Authorization

"I certify that the facts contained in this application are true and complete to the best of my ability and knowledge and understand that, if employed, a background check will be obtained, and falsified statements on this application shall be grounds for dismissal.

I authorize investigation of all statements contained herein and the references and employers listed above to give you any and all information concerning my previous employment and any pertinent information they may have, personal or otherwise, and release the company from all liability for any damage that may result from utilization of such information.

I also understand and agree that no representative of the company has any authority to enter into any agreement for the employment for any specified period of time, or to make any agreement contrary to the foregoing, unless it is in writing and signed by an authorized company representative.

When you hit "submit", your information will be forwarded to us on a secure server. You may also print and fax this application to (847) 608-0012 or mail to: Carpet Care Consultants, P.O. Box 547, South Elgin, IL 60177

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Employment Opportunities

Hello, and thank you for your interest in employment with our company, Carpet Care Consultants / CCC Restoration. You could be well on your way to a very rewarding experience. The company is enjoying some tremendous growth, and we are looking for quality people to join our team. 

 
I would like to begin by telling you a little bit about our background, who we are, and what we stand for. My name is Denny Palmer and I am the vice president of the company. I started Carpet Care Consultants in March 1982. We now employ two full-time cleaning technicians in addition to our office manager. My plan is to add another van in the fall of 2007. As you can see, we are still a small business, and we all prefer to keep it that way. Everyone involved is a big part of the business and we want to keep a tight camaraderie between us. As the vice president I am very involved in the day-to-day operations of the business, and lead the field operations of the company. I am always there for anyone that needs my assistance. This is how I prefer that the business would continue to run. Everyone else on the team prefers it this way as well. 

After over 25 years in business, we now have over 1,600 of the most awesome clients that we work for on a regular basis, and this number continues to grow on a daily basis. Our number one goal is to provide the best possible service to our clients so that we are the cleaning company of choice in the area. This is the reason we are growing so quickly. The service we provide our clients is the absolute best available. Everyone on our team is committed to this goal and does whatever is necessary to accomplish this on a daily basis. 

As you can see from this website, we guarantee "The Most Thorough Cleaning Ever, or It's FREE!" We make this bold offer in everything we do, and we stand behind this offer 100%. We use the best equipment, the best supplies, and have the best training. We offer our team members everything they need to be a success in the positions they hold with Carpet Care Consultants. But in order to make this all come together, the final link is you. None of this would even be possible without the help of all of the people on our team who take great pride in their work.  If this sounds like something you would like to be a part of, browse our website to make sure that you subscribe to the same ethics as I do, and then take the steps necessary to find out if you are qualified to be a part of our team. 

The position of Carpet Cleaning Technician for Carpet Care Consultants is a very rewarding experience for the team member, as well as the clients that you come into contact with. No previous carpet cleaning experience is required, but your ability to work with people is a must. More important than being a carpet cleaning technician, you must be proficient in working with and communicating with the clients that we perform services for. 

Does This Sound Like You? If So, You May Be Just Who I'm Looking For! 

You're bright, energetic, and looking for a career with a future. You're not into working all day on computers. You've tried college but "book studying" is not your thing. You're a high-energy person and get satisfaction from working with your hands...But you want more than just a job as a laborer with no future. You like people and enjoy making them happy. You're not into the dead-end drug scene. 

The following is a list of skills that you must bring with you in order to join our team: The desire to be taught, and the ability to learn from others. A neat appearance that is presentable, as you will be a guest in our client's homes. You are honest and trustworthy. You are a person of your word and want to be an accountable member of a fantastic team. A good work ethic, as carpet cleaning definitely involves manual labor. A valid IL state driver's license and a good driving record. The ability to have fun. This is a very enjoyable place to work. 

The following is a list of the skills you will learn during your first 90 days of training in order to be a successful member of our team: You will learn how to effectively communicate with people. You will become a teacher to our clients that they will respect and trust. You will be in the process of learning proper cleaning methods and becoming an expert in the field. This  will also include instruction by IICRC (Institute of Inspection, Cleaning, and Restoration Certification) and  certification testing that will be paid for by the company. For more information about the IICRC, you can go to www.iicrc.org. You will become an integral part of a team where your voice is heard and respected. 

Denny, I'm Really Interested, What Do I Do Now? 

If this position sounds like it is for you, your next step is to get some information into my hands that will allow me to learn more about you. Please answer the following questions for me. Take some time and be honest, this can be a valuable learning experience for you as well.