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At CARPET CARE CONSULTANTS, we
stand behind our merchandise 100%.
When returning items:
1. All returned items must be in the
original, un-opened packaging.
2. Any items returned for reasons other
than defects must be unused and in the original packaging.
3. We will not give a credit or refund for
used merchandise.
4. If you have received a defective item
from us, return the item and a copy of your invoice. Please inform us
which you prefer: a replacement item or a refund for the defective
merchandise.
5. For orders that
are damaged in shipping: Please notify us
immediately so we can take the proper steps to replace the damaged
merchandise.
If you have questions about a return,
please call us at 847-888-3900 or e-mail info@carpetcareconsultants.com.
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